Platforms

Microsoft Dynamics 365

Microsoft Dynamics 365 unifies ERP and CRM into one connected suite covering sales, service, finance, operations, and more. As a Microsoft Solutions Partner, we implement, customize, and support the full Dynamics 365 family — and extend it with the Power Platform, Azure, and Copilot.

What is Dynamics 365 ?

Dynamics 365 is Microsoft's family of business applications that bring together customer relationship management (CRM) and enterprise resource planning (ERP) in a single, cloud-based platform. Instead of disconnected tools, you get modular apps that share one data foundation — so sales, service, finance, and operations all work from the same information.

You adopt only the apps you need and add more as you grow. UniNorth Digital helps you choose the right modules, configure them to your processes, and connect them to the rest of your business.

Microsoft Dynamics 365

Sales & Customer Engagement (CE)

Working collaboratively to achieve your goals

Our team is a diverse group of skilled professionals each
bringing a wealth of experience and a unique expertises.

01

  • Dynamics 365 Sales

    Help your sellers focus on the right deals. We configure Dynamics 365 Sales to give your team a clear pipeline, guided selling, and the customer insight to close faster.

  • Dynamics 365 Customer Insights (Marketing)

    Unify customer data and orchestrate personalized journeys. We set up Customer Insights so marketing can segment, target, and measure with confidence.

  • Dynamics 365 Customer Service

    Deliver faster, more consistent support. We implement case management, knowledge, and omnichannel service so your team resolves issues the first time.

  • Dynamics 365 Field Service

    Optimize on-site work. We configure scheduling, work orders, and asset management to keep your field teams productive and your customers informed.

  • Dynamics 365 Project Operations

    Connect sales, resourcing, delivery, and finance for project-based businesses — from quote to cash in one system.

Microsoft Dynamics 365

Finance & Operations (ERP)

Working collaboratively to achieve your goals

Our team is a diverse group of skilled professionals each
bringing a wealth of experience and a unique expertises.

01

  • Dynamics 365 Finance

    Gain real-time financial visibility and control. We implement Finance to automate core accounting, reporting, and cash-flow management.

  • Dynamics 365 Supply Chain Management

    Build a resilient, transparent supply chain. We configure inventory, warehousing, planning, and manufacturing to keep operations flowing.

  • Dynamics 365 Business Central

    The all-in-one ERP for small and mid-sized businesses. We implement Business Central to connect finance, sales, purchasing, and inventory in a single, affordable system.

  • Dynamics 365 Commerce

    Unify in-store, online, and back-office retail. We deliver a connected commerce experience across every channel.

  • Dynamics 365 Human Resources

    Streamline HR operations. We configure the tools to manage people, benefits, and workforce data in one place.

Microsoft Dynamics 365

Microsoft Power Platform

Working collaboratively to achieve your goals

Extend and automate Dynamics 365 with low-code tools. We build with Power BI (analytics), Power Apps (custom apps), Power Automate (workflow automation), Power Pages (external sites), and Copilot Studio (AI agents) — so your platform does exactly what your business needs.

01

  • Microsoft Azure

    Scalable, secure cloud infrastructure underpinning your solutions — from hosting and integration to data services.

  • Microsoft Fabric

    A unified data platform bringing all your analytics into one place, ready for reporting and AI.

  • Microsoft 365 & Copilot

    Bring AI assistance into everyday work across the Microsoft productivity suite.

  • Dynamics 365 Implementation

    Our proven approach to standing up Dynamics 365 — discovery, configuration, data migration, testing, training, and go-live support.

  • Dynamics 365 Managed Services

    Ongoing support, enhancements, and optimization to keep your Dynamics investment performing.